Both offices offer state-of-the-art facilities. Patients check themselves in on a touch-screen computer; each patient gets a call from a computer to remind him/her of appointments, with an option to reschedule.
However, the human touch is not missing.
When new patients call the office, they deal with one of three persons who handle new patients.
On the patient’s first day he/she is taken on a tour of the facility by a treatment coordinator who will also prepare the patient to see one of the two orthodontists, Dr Meeks, or his associate, Dr Gail-Ann Allen. The treatment coordinator also takes pictures of the teeth and is quite capable of responding to most questions from the patient.